Overview
We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly when you interact with our Facebook and Instagram advertisements, website, or community channels.
Information We Collect
When you interact with our Meta (Facebook and Instagram) Lead Ads, website, or messaging platforms, we may collect the following personal information:
- Contact Information: Name, email address, phone number, residential address, and Telegram/Instagram username or handle.
- Interaction Data: Information regarding your appointment preferences, survey responses, and engagement within our communication channels.
How We Collect Your Information
We collect information directly from you when you:
- Submit a lead form via our Facebook or Instagram advertisements.
- Interact directly with our social media profiles (such as @engineerdad88 on Instagram).
- Contact us directly via email, messaging platforms, or our website contact forms.
- Book an appointment or consultation with us.
- Join or interact within our public or private Telegram channels.
How We Use Your Information
The primary purpose of collecting your information is to facilitate communication and provide relevant value. Specifically, we use your data to:
- Contact you to set up, confirm, or manage in-person or virtual appointments.
- Send you invitations to join our exclusive public and private Telegram channels.
- Share relevant educational content, updates, announcements, and our general thoughts on market direction.
- Respond to your inquiries and provide customer support.
- Analyze the effectiveness of our Meta advertising campaigns to improve our offerings.
Telegram Channels & Community Participation
As part of our communication strategy, we may invite you to join our public or private Telegram channels. Please be aware of the following:
- Public Telegram Channel: If you choose to join our public channel, your Telegram profile name, handle, and any messages you post may be visible to all other members.
- Private Telegram Channel: Access is by invitation only. While restricted, your basic Telegram profile information may still be visible to other invited members.
- Platform Policies: Your use of Telegram is also governed by Telegram's own Terms of Service and Privacy Policy. We do not control how Telegram processes your data on their end.
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers who assist us in operating our website and conducting our business:
- Meta Platforms, Inc. (Facebook & Instagram): For managing ad campaigns and lead generation.
- Telegram Messenger: For hosting our public and private community channels.
- Email/CRM Service Providers: For sending announcements and managing appointments.
These parties are obligated to keep your information confidential and secure.
Cookies & Tracking Technologies
Because we utilise Meta Ads, we use the Meta Pixel and similar tracking technologies on engineerdad.my. These tools help us understand how users interact with our website and allow us to deliver targeted advertisements across Facebook and Instagram. You can manage your cookie preferences through your web browser settings.
Compliance & Regulatory Scope
We process your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Furthermore, all data collection and subsequent communications are conducted within the permitted scope of a registered Unit Trust Consultant.
We do not provide licensed financial planning services, and any market insights shared are strictly for educational purposes. By submitting your information, you consent to the processing of your data as described in this policy.
Your Rights & Choices
You have the right to:
- Request Access: Request a copy of the personal data we hold about you.
- Request Correction: Ask us to correct any inaccurate or incomplete data.
- Opt-Out: Withdraw your consent for us to use your data for marketing or communication purposes at any time — by leaving our Telegram channels or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: